Facebook has apologised for sending texts people across the world asking if they were “affected by the
The site turned on its controversial Safety Check tool in the wake of a bomb in Lahore that killed at least
52 people and injured many more, most of whom were women and children in a park.
But the tool appears to have gone wrong and sent people a text message asking whether they were
affected by the explosion – without naming the location – even if they were thousands of miles away.
The feature is intended to use a data and an algorithm to work out where Facebook users are. If it think
that a person is or could be in an affected area then it will send a message asking whether they are safe.
But a problem with the site’s tool meant that the same message was seen by people as far away as UK
and the US.
The company confirmed the issue and said that it was working to fix it.
“We have activated Safety Check in Lahore,” said a Facebook spokesperson. “We apologise to anyone
who mistakenly received a notification outside of Pakistan and are working to resolve the issue.”